Existing Users Opening a New Fund/Account

Open a New Fund Application (existing DonorSphere users)

For existing portal users, a new fund application can be started by selecting the Open New Fund Account option under the select Fund dropdown menu. Please note: You are able to change the labelling to either Account or Fund. We have used Fund in this instance.

Step 1: New Fund Application

On the left-hand menu of the online application is a progress chart that allows the Donor to see which parts of the application have been completed and which of those remain.

The application can be saved at a section level allowing donors to complete the application at their convenience. The application is divided into the following sections which can be shown or hidden to the donor depending on your preferences

Fund Details.
Interested Parties.
Contributions / Assets set-up.
Investment Options selection (including the ability to add custom investment options).
Registering Interests.
Ability to upload relevant documents (pdf format).
Succession Planning documentation.

Fund Details

The Fund Details section allows the donor to suggest a name for the Fund, select the Fund Type from the available dropdown and provide some further information about the proposed DAF. Please note that the description under Fund Details is customizable and can be edited in the New Fund Templates (See Below).

Interested Parties

Donors can add interested parties in the form of donors and advisors.

Please note the names of Interested Parties are customizable and can be edited in the New Fund Templates & you can choose to add a few words to explain to the Applicant what the role of that Interested Party is (See Below)

Contributions

Donors can opt to contribute to their DAF now by selecting the gift / contribute now payment selection or they can gift / contribute later and instead simply provide a description of the contribution they wish to make later. Note: A suspense account needs to be in place to enable the gift / contribute now option.

Please note the description for Contributions (not shown below) is customizable and can be edited in the New Fund Templates (See Below)

Gift / Contribute Now

Gifting Later

The option to record a payment through Gifting / Contribution later exists allowing Donors to select an asset type, add a value and a description of the asset they wish to contribute.

Investment Options

Investment options that are offered by you will be available for donors to select from. Should you choose, donors can also select a custom investment model in which varying percentages of investment options can be added to equate to a 100% total.

Please note that the description for Investment Options as shown in the screenshot below is customizable and can be edited in the New Fund Templates (See Below).

Interests

Donors can select their charitable interests in the Interests section.

The explanation relating to choosing a Donors Interests is customizable and can be edited in the New Fund Templates (See Below) or this section can be hidden in its entirety, depending on your preference.

Documents

There is the ability for a Donor to add certain pdf documents. The document types will match those document types already defined.

Succession Planning

Succession plans can be documented by a donor within the succession planning section of the account application. Donors can choose a person, an existing DAF or donor or charity as successors, or a combination thereof. This is the perfect opportunity to promote your Foundation as a Successor.

Please note that the description for Succession Planning shown in the screenshot below is customizable and can be edited in the New Fund Templates (See Below).

Person

Charity

Terms and Conditions

The terms and conditions display on the finalize page of the application. Terms and conditions are fully customizable. A digitally signed pdf file is saved upon finalization of the application and is available within FoundationHub upon request, once the application has been completed.

Upon completion of the application, approvers will see the application display in their inbox under the Funds section for approval. For more information, see here.

New Online Fund Application Configuration

There are multiple configuration settings which can be altered or edited in FoundationHub to fit the client’s needs.

DonorSphere New Fund Settings preferences

These settings control labels and visibility within the application and can be edited to preferred terms or labels.

Steps

Navigate to:
Utilities & Administration → DonorSphere → Preferences → New Fund Settings

Configure the following:

Interest Visibility – Set to Show
Title for Interested Parties Advisor – Set preferred label
Title for Interested Parties Donor – Set preferred label

New Fund Templates

The templates to add informative text to the sections of the New Account application are controlled under the New Fund Templates.

Example Verbiage for New Fund Templates

The templates can be edited to include relevant verbiage. Once the information is added it can either be saved or saved and published. Once saved and published, it will display on DonorSphere.